Shipping Policy

Shipping Policy

Thank you for shopping with TCG MASTERZ. This Shipping Policy explains how orders placed through tcgmasterz.co are processed, shipped, and delivered.

1. Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, and fulfillment requirements.

Orders placed on weekends or public holidays may begin processing on the next business day.

2. Shipping Destinations

We offer shipping to eligible addresses within the United States.

Available shipping destinations and delivery options are displayed during checkout.

We may be unable to deliver to certain locations or address types.

3. Estimated Delivery Times

Estimated delivery times are displayed on the product page or during checkout, where available.

Delivery estimates may vary based on destination, shipping method, carrier operations, and product availability.

Unless otherwise stated, delivery estimates do not include additional processing time.

Delivery dates are estimates unless expressly guaranteed.

4. Shipping Costs

Applicable shipping charges are calculated and displayed during checkout before payment is completed.

Shipping costs may vary depending on the destination, order value, package size, and selected shipping method.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email.

Tracking information will be provided when available.

Please allow time for the carrier to update tracking information after shipment.

6. Pre-Order Shipping

Pre-order products are shipped after they become available for fulfillment.

Estimated release and shipping dates are listed on the applicable product page.

These dates may change due to manufacturer, supplier, or distribution delays.

If a delay affects the disclosed shipping timeframe, we will notify affected customers and provide the options required under applicable law.

7. Shipping Delays

Shipping delays may occur because of weather conditions, carrier disruptions, high seasonal demand, customs procedures where applicable, or other circumstances beyond our reasonable control.

If we cannot ship your order within the timeframe stated at purchase, we will contact you regarding the delay and your available options.

Where required by applicable law, customers will be offered the opportunity to consent to a revised shipping date or cancel the affected order for a refund.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, contact us immediately at info@tcgmasterz.com.

We cannot guarantee that address changes can be made after an order has been processed or shipped.

9. Lost or Damaged Shipments

If your shipment appears lost, arrives damaged, or is marked as delivered but cannot be located, contact our customer support team.

We will review the situation and, where appropriate, work with the shipping carrier to investigate.

Any available refund, replacement, or other remedy will be determined in accordance with applicable law and the circumstances of the shipment.

10. Contact Information

For shipping questions, contact:

TCG MASTERZ
Website: tcgmasterz.co
Email: info@tcgmasterz.com

Last Updated: October 22, 2026